Web accessibility
A site anyone can book a survey on
The standard it aims for, what was measured, and what still falls short.
The standard
This website is run by Urban Roofing Services Ltd. It aims to meet the Web Content Accessibility Guidelines version 2.2 at level AA, so that you can, for example, book and manage a survey with only a keyboard or a screen reader, zoom to 400% without the page running off the side, and book, manage a booking or run the permissions checker with scripts switched off. Drawings that fill with water as you scroll stay still when your device asks for reduced motion.
What was tested, and the results
Measured on the live site on 13 November 2026, by automated checks in a desktop browser engine (Chromium) and by hand. Every page linked from the home page was included.
- Page widths
- 0 problems14 pages, each at 390, 820, 1280 and 1600 px wide: no sideways scrolling, no broken image, no script error, and no link that leads nowhere.
- Zoom to 400%
- 0 of 15pages scroll sideways at 320 px wide, the width a 1280 px screen gives at 400% zoom.
- Keyboard
- 466 of 466Tab stops across 15 pages show a visible focus outline, 3 px and amber; the “skip past the downpipe” link is the first stop on every page.
- Text contrast
- 5.5 : 1 lowest1,744 pieces of text on plain grounds, measured as rendered; WCAG asks for 4.5 : 1. Body text is 16.1 : 1.
- Text over pictures
- 5.1 : 1 lowestthe worst single pixel of any heading or line set over a picture, measured from screenshots at four widths, with a control line that has to fail to prove the measurement works.
- Colour schemes
- 0 findings16 pages checked with the device set to light and to dark: navigation, type sizes, controls and the painted ground.
- Forms and images
- 161 controls, 93 imagesevery form control has a name a screen reader announces; every image has a text alternative or is marked as decoration.
- Headings and language
- 1 main heading a pageno heading level skipped on any page; the language is set to British English.
- Without scripts
- 3 flowsbooking, moving and cancelling a survey, and the permissions checker, were each run with scripts switched off.
What still falls short
- Not yet tried with a screen reader by a person. The checks above are automated or done by keyboard; a session with NVDA or VoiceOver is still to come, and what it finds will be listed here.
- Only a dark colour scheme. The site is dark whether your device asks for light or dark. Text keeps its contrast in both, but there is no light version; your browser’s reader view gives one.
- The half-day calendar is long. Three weeks of mornings and afternoons are up to 30 choices. Each is labelled with its day, date, window and whether it is free, so a screen reader announces them in full, but it takes time to move through them.
- The drawings carry small labels. The roof sections on the home and junctions pages have text alternatives and the same facts are in the words beside them, but their own labels are small on a phone.
- The page menu scrolls sideways on phones. It is a single row of large buttons you swipe along; the same pages are linked at the foot of every page.
- The roof arithmetic needs scripts. The gauge, pitch and fall tools work out your own numbers only with scripts on; without them they show a worked example for the values already in the fields.
- Photos come through your device’s own file picker, which we cannot change.
Another format, or a problem to report
If you need anything on this site in another form (large print, plain text, read over on the survey visit), or you find something you cannot use, write to enquiries@urbanroofing.work with “Accessibility” in the subject. You will hear back within two working days, and every survey document, from the findings to the hand-over, can be sent in the form you ask for.
If you are not happy with our answer
The Equality and Human Rights Commission enforces the Equality Act 2010 in England and Wales. If you are not happy with how we respond, contact the Equality Advisory and Support Service, which advises on discrimination, including on websites.
This statement was prepared on 13 November 2026 and is reviewed whenever a page or tool is added.